1. Acceptance of Terms

By accessing and using the services of Your Local Plumber, you accept and agree to be bound by the terms and provision of this agreement. These Terms of Service ("Terms") govern your use of our website and plumbing services.

If you do not agree to abide by the above, please do not use our services.

2. Service Description

Your Local Plumber provides professional plumbing services including:

• 24/7 emergency plumbing repairs
• Drain cleaning and unclogging services
• Water heater installation, repair, and maintenance
• Toilet repair and replacement
• Pipe repair and installation
• Leak detection and repair
• General plumbing maintenance and inspections

All services are provided by licensed, insured, and bonded professional plumbers.

3. Service Limitations and Availability

4. Pricing and Payment Terms

• All prices are estimates and subject to change based on actual work required
• Written estimates will be provided before beginning work when possible
• Payment is due upon completion of services unless other arrangements are made
• We accept cash, check, and major credit cards
• A service fee may apply for diagnostic visits
• Prices do not include permits, which are the customer's responsibility

5. Customer Responsibilities

As a customer, you agree to:

• Provide accurate information about the plumbing issue
• Ensure safe access to work areas
• Clear personal belongings from work areas
• Be present or designate an authorized representative during service
• Shut off water supply in emergency situations when instructed
• Provide accurate contact information for service scheduling
• Notify us of any hazardous conditions or materials

6. Warranties and Guarantees

7. Limitation of Liability

Our liability is limited to the cost of services provided. We are not responsible for:

• Pre-existing conditions or code violations
• Damage to landscaping, lawns, or driveways during necessary excavation
• Consequential or indirect damages
• Delays due to weather, material availability, or permit issues
• Damage to personal property not directly related to our work
• Issues arising from customer-supplied materials or equipment

We maintain appropriate insurance coverage as required by law and industry standards.

8. Cancellation and Rescheduling

• Service appointments may be cancelled or rescheduled with at least 2 hours notice
• Emergency service calls cannot typically be cancelled once a technician is dispatched
• A service fee may apply for same-day cancellations
• Weather-related cancellations will be rescheduled at no charge

9. Dispute Resolution

Any disputes arising from our services will be resolved through:

1. Direct communication with our service manager
2. Mediation through a mutually agreed upon mediator
3. Binding arbitration if mediation is unsuccessful

This agreement is governed by local and state laws in our service area.

10. Force Majeure

We are not liable for delays or inability to perform services due to circumstances beyond our control, including but not limited to natural disasters, government restrictions, labor strikes, or material shortages.

11. Changes to Terms

We reserve the right to modify these Terms of Service at any time. Updated terms will be posted on our website with the revision date. Continued use of our services constitutes acceptance of any changes.

12. Contact Information

For questions about these Terms of Service or our plumbing services, contact us:

By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.